Most probably your disk connecting cable may be damaged. Go to western digital site and in downloads there is a software for diagnosis. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. Tips for getting started with the wd my book backup drive mikes. The backup setup depends on whether you use the wd smartware or the acronis true image wd edition. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all. I bought the seagate barracuda 3tb and it shows as 746gb on my windows vista sp2 32bit in gpt mode. Try wd advanced format utility alternative easeus external hard drive formatter to format disk while wd external drive format failed with wd quick formatter tool. Installing, partitioning, and formatting the drive. Millions of people around the world trust their data to my book desktop storage. Aloha, i formatted my 3tb book by using the instructions that was on the external drive and i must have did something wrong because i ended up with 2tb and my windows 7 backup cannot use the external drive. How to increaseupgrade wd my book world edition white light capacity to 3tb 4tb mbwe i or 6tb8tb mbwe ii. Download wd quick formatter to format external drive in. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen.
Wd elements, wd my book western digital, my passport wd, we my cloud, wd my passport ultra, how to installuse 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb. Formatting 3tb mybook not quick format wd community. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Registration register your wd product to get the latest updates and special offers at. How to solve my wd hard drive not recognized in windows 10. My cloud mirror personal storage drive user manual etilize content. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. For information about optional accessories for wd products, visit. The wd smartware is included on the hard drive itself. Western digital my book live user manual pdf download.
I was therefore a little skeptical of getting another wd product, but eventually decided to buy the my cloud as it was the only one which fitted my budget with all these features. There wasnt a 3tb option so i was forced to do the 2tb and now i have lost 1tb and my windows backup cannot. I am not attempting to recover the data or any lost backups, however, what i am attempting to do is to have it set as close to factory default as possible. We delete comments that violate our policy, which we encourage you to read. Your my book drive is formatted as a single exfat partition for compatibility with all. Your product includes 30 days of free telephone support during the warranty period. This 30 day period starts on the date of your first telephone contact with wd technical support. Mac os x does not work well with ntfs unless having a thirdparty software but usually can read it, dont know about the newer macos as my macbook drive controller failed during an upgrade. How to fix bricked wd my book world edition white light or. How to clean personal data completely erase to the factory defaults wd my book world edition white light in purpose of sale. The wd smartware allowed me to format as a 3tb ntfs drive using quickformat. I recently acquired a wd my book 3tb external drive that was formatted. Apr 25, 20 this article was originally written in 20 and applies to a fairly old model of the wd mybook live. If your product is not listed above, please visit the product page.
The wd windows 8 app makes it easy to discover the digital media stored on your my book drive with your windows 8 computer. I checked the wd web site and it instructed me to format it using disk management answer id 3865. Answer the my book drive can be used to backup your files, such as documents, pictures, movies, etc. Wd quality inside and out we know your data is important to you. Installing, partitioning, and formatting the drive how to answer id partition, and format a wd drive on windows 7, vista, xp, 2000 and mac os x 3865 reformat from mac gpt to windows xp ntfs 3645 reformat the drive from. This article was originally written in 20 and applies to a fairly old model of the wd mybook live. Downloads download drivers, software, and updates for your wd product. Wd elements, wd my book western digital, my passport wd, we my cloud,wd my passport ultra, how to installuse 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb. This will start the installation process for the backup software. How to downgrade wd my book world edition white light firmware version. He then had me download the utility software they use inhouse and use it run a complete test. Your content is automatically displayed and organized so you can easily locate and enjoy your photos, videos and music.
View and download western digital my book user manual online. Maybe nothing serious has happened there but only something unusual. Ive already tried partitioning and reverted back to default because it seems more compatible. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Aug 29, 2017 the hard reset will set back you wd my cloud back to its factory default. Since i am using it as a backup device, i want to do all i can to all i can to ensure that my mybook essential 3tb is in as good a condition as it can be. I have asked this problem at seagate forum and the one guy who replied didnt know how to solve it. Or can also be used for a systemlevel backup, which includes the operating system and applications. The procedure here may well not work for you, please just use it for ideas. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. When the wd mybook live 3tb nas was released, i went out and bought one and promptly put all my stuff on it.
We placed a link to useful article below for more information. Your my passport drive is formatted as a single ntfs partition for. Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. A 4tb wd my book i got a bit over a year ago came formatted as exfat, probably because the packaging showed it as usable on a pc and a mac. There wasnt a 3tb option so i was forced to do the 2tb and now i have lost 1tb and my windows backup cannot access the external drive. Tips for getting started with the wd my book backup drive. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu. We recommend more performance demanding users to consider our wd my passport ssd which comes with a usb 3. Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology.
Disk drive format your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. For mac computers, go to the apple menu and select software update. Wd book 3tb cannot be accessed solved windows 10 forums. In open air, spin and seek noise seems to be better than a nowneighbouring seagate drive, appearing to be very similar to some of my older wd green drives which i think these newer blue drives have largely. Buy wd 3tb black my passport ultra portable external hard drive usb 3. Download wd quick formatter to reformat wd external hard drive to ntfs, fat32, etc in windows 1087. Oct 15, 2015 aloha, i formatted my 3tb book by using the instructions that was on the external drive and i must have did something wrong because i ended up with 2tb and my windows 7 backup cannot use the external drive.
Formatting my book essential 3tb problem wd portable drives. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. My book essential edition is a small, elegant, and easytouse usb external hard drive. Wd security wd security software allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all the photos. When i did this, it partioned the drive into two drives 2tb and 700gb, and it will only allow me to format the 2tb partition. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Formatting my book essential 3tb problem wd portable. My my book live about 6 years old too wasnt doing too well as it has become very slow and i was experiencing some connectivity issues as well. Downloads download software and updates for your wd product at. Wd drive utilities register your drive, set drive timer, run diagnostics and more using wd drive utilities. Also, check the comments as a lot of other people have tips.
Recovering data from a wd mybook live 2tb 3tb or similar. Wd my book essential not being recognized in windows 10. Find low everyday prices and buy online for delivery or instore pickup. The wd 6tb my book desktop contains a wd60ezrz drive a western digital blue, 3. We delete comments that violate our policy, which we encourage you.
Downloads download software and updates for your wd product. The power connector, interface port, and a security slot on the back usb 3. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Using the wd drive utilities software, you can reformat the device drives with. Wd my book 3tb was formatted reset to default settings. Wd external hard drive set up guide how to use on mac. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. Your my book drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. Also, when plugged in at boot up, it stopsfreezes computer from completing. The wd my passport has been designed considering the latest advancements in performance, reliability, and portability. Email support is free for the entire warranty period and our extensive knowledge base is. Just plug it in and save your valuable data, music, photos, and movies. Once system operational and plugged in, it appears in device manager.
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